Paratransit, Vanpool and Dial-a-Ride Ridership

Download Pace Ridership Dataset

This page displays Pace's Paratransit, Vanpool and Dial-a-Ride ridership figures. It should be noted that the latest three months are provisional. Select a month from the dropdown window below to compare ridership year over year.

Ridership Data

Paratransit Ridership

Service	2025	2024	2023	2022	2021	2020	2019	2018	2017	2016
Chicago ADA Service	212,636	206,941	206,114	184,158	161,294	122,724	255,709	265,949	269,202	264,481
Chicago Certification / CDOA	2,258	2,143	1,321	550	-	-	1,908	2,769	2,512	2,521
Suburban ADA Service	61,722	61,605	50,691	57,915	50,642	33,258	84,219	85,417	87,936	85,371
Suburban Certification Riders	323	260	472	129	-	-	651	1,117	1,238	943
Taxi Access Program	85,000	84,848	74,660	74,743	62,500	37,927	24,205	14,339	8,796	3,601

Vanpool Ridership

Service	2025	2024	2023	2022	2021	2020	2019	2018	2017	2016
Advantage	26,013	25,911	23,960	20,431	14,750	2,932	71,515	74,040	69,094	74,425
Employer and Non-Profit Service	4,038	1,320	1,658	1,137	1,488	810	3,897	5,438	6,364	7,705
Locally Based	6,738	6,765	6,881	-	-	-	-	-	-	-
Municipal Shuttle	6,704	5,849	5,538	12,557	9,676	6,850	17,964	18,654	18,428	17,379
VIP	17,732	17,864	18,262	16,054	10,244	14,616	44,880	51,796	56,469	65,872

Number of Vanpools

Service	2025	2024	2023	2022	2021	2020	2019	2018	2017	2016
Vanpool Total	400	400	381	355	384	555	634	647	675	717

Dial-A-Ride Ridership

Service	2025	2024	2023	2022	2021	2020	2019	2018	2017	2016
Dial-A-Ride	44,608	46,207	43,894	42,905	42,550	30,711	66,069	71,594	71,842	76,609